All students at the Community College of Aurora (CCA) have the right to file a complaint or grievance. CCA is committed to ensuring that all concerns and complaints of students are addressed fairly and are resolved properly.
Before completing this form, students are encouraged to resolve concerns informally through direct communication with the college divisions and/or departments involved. The Senior Student Affairs Officer (or designee) will facilitate this communication if a student needs support or assistance. If the informal process is not successful or if the student or the college chooses not to utilize an informal process, the Senior Student Affairs Officer (SSAO) will open a formal complaint. To contact the Senior Student Affairs Officer, please email DeanofStudents.CCA@ccaurora.edu.
For more information on the Student Complaint Process (STS 4.03), please see the CCA Student Handbook.