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Ombuds Assistance Request Form


The mission of the Office of the Ombuds at Sinclair is to provide support, mediation, and advocacy for fair processes throughout the institution. The Ombuds assists students and faculty with the resolution of problems to support retention and foster respect across the campus community. The Ombuds provides services to students to encourage them to learn how to problem-solve and operate effectively within the College environment. This process often involves personal/life skills coaching. In general, students utilize the Ombuds as a resource person to discuss their legitimate concerns about customer services, communication disconnects, or the inability to access student services in a timely manner.
 

Background Information

 
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Questions

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What is the best way to reach you?(Required)
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The Ombuds is available to schedule a face-to-face, virtual, or phone appointment with you. In order to have a Zoom video conference with the Ombuds, you will need to have access to a video camera and a microphone on your computer or another device (no special software is needed). You will receive a link in your email to connect with the Ombuds. Please indicate which method you prefer.(Required)
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Foundational Principles of the Ombuds: The Office of the Ombuds at Sinclair provides confidential, impartial, and informal dispute resolution assistance to the students at the College. The Ombuds follows the Codes of Ethics and the Standards of Practice of the International Ombuds Association (IOA). The Ombuds Office can help students find options for addressing concerns, resolving conflicts, and handling institutional issues as they arise, in a confidential and informal manner. The Ombuds Office directs students to campus resources and provides mediation services upon request. The Ombuds asserts the privilege of confidentiality regarding all communications and may collaborate with the Director of Student Affairs as needed. The Ombuds safeguards the privacy of those who use the office – their identities, the concerns they raise, and the content of their communications – and will not disclose anything without their permission. The only exceptions are when a student shares something that suggests an imminent risk of serious harm or anything of sexual misconduct or sexual harassment nature (violation of Title IX). The Ombuds may disclose confidential information with a student’s express permission as part of a plan to help informally resolve that student’s concern, although the student cannot compel the Ombuds to participate in any process, informal or formal. The Ombuds does not take sides and does not judge, discipline, or reward anyone. The Ombuds does not impose any particular solution or assume responsibility for resolving concerns directly.(Required)
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Optional Supporting Documentation

If you would like to provide supporting documentation, please upload your documents here. 5GB maximum total size.
Attachments require time to upload, so please be patient after submitting this form.

Submission