University of Colorado Denver faculty, staff, students, and other community members are encouraged to refer students who are struggling with academic, personal, or emotional difficulties to the CARE Team. Students exhibiting concerning or threatening behavior should also be referred.
When referrals are received, the CARE Team will:
- Review your referral and assign it to the appropriate area or areas within the CARE Team. Referrals are initially received by the Office of Case Management and may be assigned to other areas within the CARE Team as indicated.
- Evaluate risk and urgency level based upon information provided in the incident description and prior information regarding the student, if relevant.
- Reach out to the student of concern and/or referring party as needed. These outreaches will be prioritized based upon risk level and order in which the concern is received.
- Offer to meet with the student of concern.
- Determine next action steps based upon the student’s needs and response to outreach and interventions.
Disclaimers:
- If this is an emergency, please call 911 or contact the police first AND then submit a CARE referral so that our team can follow up. The AHEC Police Department on campus can be reached at 303-556-5000. For 24/7 support around urgent mental health concerns, you or the student may also contact Colorado Crisis Services at 1844-493-8255. Please note that the CARE Team operates within regular university business hours and does not provide immediate response.
- CARE referrals are prioritized based upon risk level, urgency, and the order received. Risk level and urgency is evaluated based upon the content of the referral and prior information if relevant.
- If there is indication that the student violated the student code of conduct, please note that in some instances the Office of Student Conduct and Community Standards may be included in interventions.
- If there is indication of intimate partner violence, sexual violence, or discrimination based upon protected characteristics, please note that CU Denver’s Office of Equity may be included in interventions.
- If the student of concern lives in on-campus housing, please note that CU Denver Housing and Dining may be included in interventions.